23 questions, three sections: about us, our specialty, and where we work. If yours isn't here, phone or email us — both reach a real person.
No. We use non-invasive technology — thermal imaging, acoustic sensors, tracer gas and ground-penetrating radar. No drilling, cutting or demolition required in the vast majority of cases.
Many BC home and commercial policies cover detection costs when water damage is present. We provide detailed, photo-linked reports specifically formatted for insurance claim documentation.
Same-day response for active leak emergencies across Greater Vancouver. Scheduled appointments typically available within 24 hours.
Yes — and equally. Our certified technicians work for residential, commercial and government / institutional clients throughout Greater Vancouver. Same equipment, same reporting, same standard.
You still receive a comprehensive report confirming no active leak was detected on the date of inspection. This documentation is valuable for insurance, property sales and ongoing monitoring.
Yes. Acoustic Water Leak is a sub-division of Leak.ca. Every service is delivered by the same certified Leak.ca team, with the same equipment and reporting standards.
Call 604-239-9934 or email info@Leak.ca. We don't use online quote forms — every project is scoped over a real conversation.
Yes — technicians hold professional certifications relevant to their disciplines, including thermography, acoustic leak correlation, ground-penetrating radar and pipe inspection.
Yes. We issue compliant invoices, carry the required commercial liability insurance, and produce documentation suitable for public-sector procurement and audit.
No. Our methods are non-invasive and we work alongside occupants. For commercial properties we often work after-hours to minimize disruption.
Quieter is better but not always possible. Modern correlators filter ambient noise. For very busy sites we sometimes work at night or use noise loggers to capture leak signature when traffic dies down.
Yes — using low-frequency hydrophone sensors. Plastic transmits the acoustic signal differently than metal, but the correlator handles it once tuned.
Depends on pipe material and leak intensity. We routinely correlate at 200-400 m on metallic mains, less on plastic. Beyond that we use intermediate positions.
Loud transient noise interferes briefly, but correlators are designed to filter them. We may need to capture multiple recordings to get a clean correlation peak.
Yes — every survey delivers correlation traces, sensor metadata and calibration info. Engineers can review the raw data independently.
Yes — typically using internal sensor placement on accessible piping. Ground microphones from above also work depending on slab thickness and finish.
Single-sensor listening tells you a leak exists in a section; cross-correlation between two sensors computes the exact distance to the leak between them. Correlation is more precise but needs two access points.
Yes — sensors are surface-coupled or attach to existing fittings. Nothing enters the water column without sanitization protocol, and hydrophones used are food-grade rated.
Every community in Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, Delta, North Vancouver, West Vancouver, Port Moody, Maple Ridge, Pitt Meadows, New Westminster, Port Coquitlam, White Rock, Tsawwassen, Anmore, Belcarra, Bowen Island, and Lions Bay. Each community has its own dedicated information page on this site.
Our service area is Greater Vancouver. For work elsewhere in BC, please contact our parent company at Leak.ca, which operates regional teams beyond Metro Vancouver.
Same-day mobilization with ferry-schedule coordination. We carry equipment that fits on standard vehicles, and most Bowen Island jobs complete within a single sailing window.
Within Greater Vancouver: no. We deliver to every postal code in the Metro Vancouver Regional District and the surrounding municipalities within our service area.
Yes — delta-soil construction in Richmond, Delta, and Pitt Meadows has its own moisture, slab, and drainage patterns we routinely investigate. The same applies for hillside areas like North Vancouver, West Vancouver, and Anmore.
Phone and email are the only ways to reach us — both go to a real person.
